TESTIMONIALSMark A. Replogle, MBA, CBF
Division Credit Manager Medical Device Manufacturer - Texas We have used your firm, Stevens & Ricci, since mid to late 2008 after meeting you at the NACM Healthcare group meeting in Minneapolis, MN. We have placed five accounts with your firm, and of those two have been successfully collected, a third is in the process of being resolved, and the other two were long shots where we had little hope or expectation for successful resolution. Your rates are competitive with other industry firms, and I would highly recommend your services to other companies. Joe Panagio
Credit Manager Medical Device Manufacturer - New York I am the credit & collections manager for a publicly held company and a leading medical device manufacturer located in New York. Although we pride ourselves on our internal collection abilities, we have found it very helpful to utilize the services of a third party recovery firm to assist in the collection of our accounts receivable. We have been working exclusively with Stevens & Ricci since 2001 because of their expertise in quickly and professionally recovering our accounts. We have found that their staff is adept at dealing with any type of business or legal issue that might arise in the recovery of our accounts and should an account have to be litigated, the process is seamless. Most importantly, Stevens & Ricci's collection rate of dollars placed versus dollars recovered is in excess of 80%. This bottom line pleases both our Board of Directors and shareholders. We highly recommend Stevens & Ricci for the collection of your company's outstanding accounts receivable. Sharon Greene
Credit Manager Petroleum Distributor - Tennessee Thank you so much for your great work. I didn't think you guys would get this one. You are the only agency I'm using. I just don't have much right now (thankfully). I had an agency call me the other day and asked what it would take for them to get our business, I told them "nothing" and that you guys were doing an amazing job and I would continue to use only you. Thanks again for a wonderful job. Michael Grant
Credit Manager Global Online Information Services Company - North Carolina At first I was skeptical of Stevens & Ricci's conversion from collection agency to attorney group and brokerage. We have been a client for over three years and I've always said "If it's not broke don't fix it". We placed a large customer recently which was assigned to a Stevens & Ricci attorney. The account was resolved because in today's debtor savvy culture, a seasoned collection attorney will command and get a higher level of respect and attention than an agency collector. Further, the attorney is in a better position to overcome objections from the debtor which can delay or prevent collecting. The cost is the same but more dollars are recovered. We're getting more "bang for the buck" with Stevens & Ricci. Sandra VanderToolen
Credit Manager Transport Logistics - Arizona Our company has been using various Stevens & Ricci collection letters and we found them to be much more effective that the Transworld Systems pre-paid letters we were using. We actually stopped using the Transworld letters because Stevens & Ricci’s letters had better results including more money collected and fewer collection accounts needing to be placed. They’re easy to use and available on their website - www.stevensricci.com. James O'Brien
Credit Manager Graphic Arts Supplier - New Jersey Just wanted to drop you a quick note to let you know how successful your IRS collection technique has been for me. I have used this technique and have gotten positive responses 4 out of 5 times. I usually send a copy of a W-9 form and highlight the cancellation of debt portion in order to show the account that this is for real. It has been a real gem for me on some of those hard accounts that just refuse to pay, until they think that I am informing the IRS of some unreported income. Thanks again and keep up the good work. Jean Settle
Accounting Specialist Metals Industry - Virginia Our company has been using Stevens & Ricci Collections for over 5 years. We do not use any other agencies due to their recovery rate. They are currently at 81% recovery for us. They have a user friendly website for you to use to look at the current accounts that you have with them to see what is going on with them. They keep in contact with you also to keep you up to date with that status of the accounts. They always return calls and emails in a timely manner. With the new attorney driven process it has reduced our overall cost by collecting interest and fees from the debtor. I would highly recommend Stevens & Ricci, we will never use anyone else. Mark Hansberger
President Refrigeration Products - Arizona I don't know what or how you do it but you do a great job for us. Stevens & Ricci provides our company a level of service we have not known previously in the collection arena. Your prices are fair, you get results and my customers don't call and complain that we have 'sicked thugs' on them. Over the years (we just celebrated our 53rd) we have used several companies for collection service, both local and multi-state companies. You company is by far the best we have ever used. I send and will continue to send all my collections to your company. Keep up the good work. |
ABOUT STEVENS & RICCIStevens & Ricci offers Pre-Litigation Commercial Debt Recovery services on a straight contingency in all 50 states. Where we differ from collection agencies is that we employ a brokerage business model consisting of attorney collectors, top commercial collectors, and private investigators. The number one reason for collection failure doesn't have to do with the debtor, rather missed opportunities on the part of the collector.
This is why we are prepared to seek out and exploit every opportunity to collect in order to maximize your chances of recovery. The key to our success is knowing what to do, when to do it, having the best people in the industry to do each task, and having the proper oversight to pull it all together.
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